Question 1

What is LLMscope?

Accepted Answer

LLMscope is a GEO and AEO platform that monitors how your brand appears in ChatGPT, Grok, Claude and Perplexity. It operationalizes pillars of Helder Mesquita's R.E.F.E.R.E.N.C.I.A.™ method and metrics aligned with the IPD-IA Portugal 2026 study.

Question 2

What is the R.E.F.E.R.E.N.C.I.A.™ method?

Accepted Answer

A Portuguese framework developed by Helder Mesquita integrating GEO (Generative Engine Optimization), AEO (Answer Engine Optimization), LLM Search and RAG Readiness across 10 pillars - from semantic relevance to external authority. Learn more at heldermesquita.pt/curso-referencia

Question 3

What is IPD-IA Portugal 2026?

Accepted Answer

The AI Digital Readiness Index - a study analyzing 50 Portuguese websites across 5 sectors to measure preparation for AI answer engines. LLMscope applies comparable dimensions when diagnosing your site. See heldermesquita.pt/ipd-ia-portugal-2026

Question 4

What is the GEO Score?

Accepted Answer

The GEO Score is a 0–100 index calculated only from organic AI responses (direct query, no web search or injected RAG context). It combines detectable mentions in the response text, position and per-engine performance. Every value is verifiable in the saved responses for each analysis. Web search and RAG simulation are shown separately in the gap panel.

Question 5

Which AI engines are supported?

Accepted Answer

We support ChatGPT (OpenAI), Grok (xAI), Claude (Anthropic) and Perplexity. On the free plan only ChatGPT is available; paid plans let you compare all four engines at once.

Question 6

How does an analysis work?

Accepted Answer

First we analyze your brand's website to extract sector, services and target audience. Then we generate personalized prompts and query the engines in your plan. Results feed your GEO Score, competitor ranking, insights and history.

Question 7

Do I need to configure API keys?

Accepted Answer

Yes. At least one API key must be configured on the server for the engines in your plan. Without keys, analysis fails. On the free plan, OpenAI (ChatGPT) is enough. You can enable only some engines - e.g. real ChatGPT while others stay inactive until you add their keys. RAG simulation (grounded) compares organic responses with indexed site context and does not replace real APIs.

Question 8

What is scheduled monitoring?

Accepted Answer

Each brand has a single weekly schedule that runs the full analysis automatically — using the brand's active prompts. You can pause or resume the schedule at any time.

Question 9

What's the difference between GEO and SEO?

Accepted Answer

SEO optimizes for traditional search engines (Google, Bing). GEO optimizes for generative AIs that answer users directly. The goal is to be cited and recommended in answers - not just appear in a list of links.

Question 10

Does the free plan have limits?

Accepted Answer

Yes: 1 brand, 2 automatic prompts (from site analysis) + 2 custom prompts, 1 analysis per week (4 per month), and ChatGPT only. It's ideal for trying the product. When you need more engines, prompts or analyses, upgrade in Plans.

Question 11

Can I cancel or change plans?

Accepted Answer

Yes. You can switch plans anytime in Plan & Billing. Subscription management (cancel, payment method) is handled in the Stripe portal. The free plan requires no credit card.

Question 12

Do you offer an Enterprise plan?

Accepted Answer

Yes. For volume beyond the Agency plan, custom integrations, SLA or specific contractual terms, we offer a tailored Enterprise solution. See the Enterprise section on Pricing or contact us by email.

Question 13

Is my data secure?

Accepted Answer

We only analyze your public website content and AI API responses. We don't sell data. API credentials stay on your server and analyses are private to your account.