Question 1

What is LLMscope?

Accepted Answer

LLMscope is a GEO and AEO platform that monitors how your brand appears in ChatGPT, Grok, Claude and Perplexity. It operationalizes pillars of Helder Mesquita's R.E.F.E.R.E.N.C.I.A.™ method and metrics aligned with the IPD-IA Portugal 2026 study.

Question 2

What is the R.E.F.E.R.E.N.C.I.A.™ method?

Accepted Answer

A Portuguese framework developed by Helder Mesquita integrating GEO (Generative Engine Optimization), AEO (Answer Engine Optimization), LLM Search and RAG Readiness across 10 pillars - from semantic relevance to external authority. Learn more at heldermesquita.pt/curso-referencia

Question 3

What is IPD-IA Portugal 2026?

Accepted Answer

The AI Digital Readiness Index - a study analyzing 50 Portuguese websites across 5 sectors to measure preparation for AI answer engines. LLMscope applies comparable dimensions when diagnosing your site. See heldermesquita.pt/ipd-ia-portugal-2026

Question 4

What is the GEO Score?

Accepted Answer

The GEO Score is a 0–100 index measuring your brand's visibility across AI answer engines. It is the average of organic and web-search metrics per engine - excluding classic Google organic SERP rankings. It includes ChatGPT, Claude, Grok, Perplexity (including web-search variants), Google AI Overview, and Google AI Mode where your plan includes those engines. It combines detectable mentions, position, and per-engine performance. Every value is verifiable in the saved responses for each analysis. RAG simulation is shown separately in the gap panel.

Question 5

Which AI engines are supported?

Accepted Answer

We support ChatGPT (OpenAI), Grok (xAI), Claude (Anthropic), and Perplexity. On the free plan only ChatGPT is available; paid plans let you compare all four at once. On eligible paid plans, Google research features (Google Search / AI Overview / AI Mode monitoring) are also available - not only the four LLM engines above.

Question 6

How does an analysis work?

Accepted Answer

We index up to your plan's page limit (relevant public site content for RAG), analyze the brand profile (sector, services, location), generate personalized prompts, and query the engines in your plan. Results feed your GEO Score, competitor ranking, insights and history. The onboarding analysis does not count toward your weekly quota.

Question 7

What are indexed pages?

Accepted Answer

Public pages from your brand site stored for RAG context (grounded simulation and technical checklist). Limits per plan: Free up to 8, Starter 20, Authority 40, Agency 50 pages per brand. We pick the most relevant URLs (services, FAQ, case studies, etc.), not the entire site.

Question 8

Do I need to configure API keys?

Accepted Answer

No. LLMscope manages the connections to AI engines for you - you do not configure or paste API keys in the dashboard. Analyses use the engines included in your plan; start one manually or wait for scheduled monitoring. RAG simulation (grounded) compares organic responses with indexed site context and does not replace live engine queries.

Question 9

What is scheduled monitoring?

Accepted Answer

Each brand has a single weekly schedule that runs the full analysis automatically - using the brand's active prompts. You can pause or resume the schedule at any time.

Question 10

What's the difference between GEO and SEO?

Accepted Answer

SEO optimizes for traditional search engines (Google, Bing). GEO optimizes for generative AIs that answer users directly. The goal is to be cited and recommended in answers - not just appear in a list of links.

Question 11

Does the free plan have limits?

Accepted Answer

Yes: 1 brand, 4 custom prompts, 1 analysis per week (4 per month), and ChatGPT only. It's ideal for trying the product. When you need more engines, prompts or analyses, upgrade in Plans.

Question 12

Can I cancel or change plans?

Accepted Answer

Yes. You can switch plans anytime in Plan & Billing. Subscription management (cancel, payment method) is handled in the Stripe portal. The free plan requires no credit card.

Question 13

Do you offer an Enterprise plan?

Accepted Answer

Yes. For volume beyond the Agency plan, custom integrations, SLA or specific contractual terms, we offer a tailored Enterprise solution. See the Enterprise section on Pricing or contact us by email.

Question 14

Is my data secure?

Accepted Answer

We only analyze your public website content and AI API responses. We don't sell data. API credentials stay on your server and analyses are private to your account.

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